AT&T Firewall and Blocking
AT&T may be blocking your App. Go below to fix it.
This may be why you can no log in to Lime Pie, Droid VOD, or Some other service.
IN th ATT APP--Called Smart Home Manager:
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1. Open the Smart Home Manager app on your phone. Then Login with your ATT user and Password.
2. Click Settings at the bottom
3. Click on: My Account
Remove ATT firewall.
4. Click AT&T ActiveAmor
5. Click Cancel Services, Then choose yes to cancel. You can always reactivate this the same way for free later if you choose. But it can really cause trouble with IPTV and VOD so I recommend leaving it off.
6. Now try to log in to your VOD or IPTV again.
7> IF that does not work. THis is how to get around the firewall On the softbox Buzz:
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You could also do this online HERE:
Disable any antivirus protection on any router you are using
If you are using a Netgear or nighthawk router, be sure to disable the Netgear Armor
Let us know if that fixed the issue.