Device Check Network Error

Device Check Network Error

This IS ONLY for those customers STUCK on the Black BOX X screen– and having a Device Network Error.  This also ONLY applies to customers with an old Softbox X or Softbox Pro.  


People with the Softbox Buzz please ignore this email.  People with a Softbox Go– You can still access Drivemob and all your apps by just going to Apps at the top of your screen and finding Drivemob and all your other apps.


Softbox X and Pros

  1. If you are having this issue and have a remote with a working Mouse pointer do this: https://drivemob.org/video/Fix_BoxX_1st_solution.mp4 


  1. If you can not get to Settings using a your remote Mouse pointer then do this one instead: https://drivemob.org/video/Fix_BoxX_2nd_solution.mp4


Most Softbox Xs and Pros are getting 4- 5 years old. If you follow the steps above and still can not figure out how to get things going, the easiest solution is to get the new Softbox Buzz which does not have Box X and will not be affected by this current issue.  You can get one here: Softbox (square.site)  Use the coupon code: sbox23 to get $50 off now.


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