Device Check Network Error

Device Check Network Error

This could be related to your internet.  Turn off your router, modem and box for 10 minutes and try again.  
If you are on wifi, Try turning it off and then back on.  If you are on Ethernet, try connecting to wifi

Or this could be a result of not paying the Box Access monthly Fee.  Check your bank statements and see when is the last time you paid for Box X.  If you just purchase a box and Never paid it(it asks for it after 3 days) then send a message to Help and Support so they can restart your user account.
If you payment is late then this can also cause this error.

Here is video to show you how to fix this error if its occuring and you have paid the monthly access fee:
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