Send us a message, or ask for support

Send us a message, or ask for support

To send us a message or ask for support.  
1. First Click on the Magnifying Glass at the top right and Try searching for words related to your problem. Try a few different ones. This way you can get an answer to you issue right away.
2.  If you cannot find an answer to your issue.  Click Tickets or Submit a ticket at the bottom of the screen.  
3.  Leave us DETAILED information so we can help you.  Information such as:
What box or device are you using?
What Service or App is not working?
What Screen are you stuck on?
Send us a Picture of the Screen, and Device if you are able. This could really help us resolve your issue quickly.
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We respond to all support tickets between 9am and 12pm every day. If you are submitting a ticket outside of that window, we will respond the next morning.  


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