General
No TV guide
If you have No TV guide: Here are some things to try. First try Refreshing your TV guide. In drivemob pro just click on update at the top right of Drivemob homescreen. ==== If you have a softbox buzz. Click on the Menu button on your remote-- The ...
Jellyfin All info
Go here to get all the info needed for Jellyfin: https://boxhelpers.com/jellyfin/
Plex No sound
This happens when you try to play a movie or show that is 5.1 surround sound or 7.1 but don't have a way to play it. 2 ways to fix this. One is to first check to see if the audio available on the show has a different audio choice. Do this by clicking ...
Device Check Network Error
This IS ONLY for those customers STUCK on the Black BOX X screen– and having a Device Network Error. This also ONLY applies to customers with an old Softbox X or Softbox Pro. People with the Softbox Buzz please ignore this email. People with a ...
Parental Controls- Softbox Buzz
How to do Parental Control and how to Hide or Unlock channels. IF you are locked out and forgot your pin you set up to unlock channels you will also see how to fix that at the end of this video: ...
DriveMob app is missing from my device
Drivemob is missing from your box. In most cases this can happen on the White softbox Go or the Black Softbox Go. Try first looking for it by going to Settings/Apps. If you dont see Drivemob or Box X 2, then you will need to reinstall it Box X. To do ...
Plex X2 is NOT Plex Pass
Plex X2 gives shares access to our over 50,000 movies and Series. IT IS NOT PLEX PASS. This is the cost of Plex X2: Shopping Cart - DriveMob Plex Pass is a subscription provided by Plex-- This is something WE do not charge for. And is NOT necessary ...
Replacement remote
Need a Remote replacement: Softbox Buzz: https://home-base-107464.square.site/?shipping=true&item=43 Softbox Go(Black or White): https://a.co/d/3XMX6Ai Softbox X and Pro: https://a.co/d/53pHe7S You can also use any Bluetooth Mouse or Keyboard for all ...
Browse the internet
Browse the internet Need to open a link to watch an external video? Need to watch a church sermon on a website? Softbox Buzz 1. Open the App Store from home screen. 2. Find "Internet Browser" Install and Open, 3. There your can go to URLS and also ...
Using Buzz TV interface
Whenever you switch to Lime Pie, Your Entire Homescreen Changes to Lime Pie. So Live TV will be 24/7( this is just show playing back to back. But you are unable to choose when to start or where to start. People just use this for background noise ...
Drivemob Price increase
Drivemob updated all of their customers to the actual rate of $15 this month. They did this because their server costs more than doubled over the last year with Covid and inflation. All new customers are currently starting at $36 month for a package ...
Learn Softbox Buzz
Go here to learn how to use Softbox Buzz: https://boxhelpers.com/drivemob-pro/
Getting Started Softbox Buzz
Go here to get started with the Softbox Buzz: https://boxhelpers.com/setup-info-buzz/
Affiliate Program
Any customer can use our affiliate program for Drivemob and other services. Log into your account here: https://billing.drivemob.org/login to see your referral link. When you refer a customer and they use your referral link. You get credited for ...
Identify your box
Which box do you have? Pick which box you have. Anything older then the Softbox Go we recommend replacing for the new Softbox Buzz. Then only box not pictured here is the Softbox 4k Pro. The Softbox 4k Pro should have already been replaced by now as ...
Payment Schedule
Hello! Invoices are always charged 3 days in advance of your due date. This is to prevent outages of your TV service. This allows us time to make sure your services are renewed in the system before your service expires. Even though it does this, you ...
Lime Pie info
Go here to learn all the information about Lime Pie, and also how to use it: https://boxhelpers.com/lime-pie/ If your Lime Pie login is not working, and you have AT&T for internet please follow this to fix it: ...
Upgrading a Product
This Video will show you how to upgrade a product. To get to the login screen go here first: https://billing.drivemob.org/login Then watch this quick video: http://drivemob.org/video/Lime_Pie_Trial-Upgrad.mp4 This is showing how to upgrade Lime Pie, ...
Fix Box X install
Fix Box X install This will show you how to fix box X if it will not install on your Softbox Do this if your Box X tried to update but can not install or finish the download. For the Softbox X or Softbox Pro Do this: ...
Connect Softbox Go to TV
How to connect Softbox Go(white) to your TV: http://drivemob.org/video/Connecting_Go_to_TV.mp4
Setting Up all the Free Apps
Setting Up all the Free Apps on the Softbox Go. For movies and shows we recommend using the paid apps such as Lime Pie to have the best experience. You can get it here: https://billing.drivemob.org/store/lime-pie-vod But if you would like to try ...
Clearing up Space so Apps will install
If apps are not installing, it is because they have an old version installed, Or because there is No space to install. Follow these instructions to clear up space and uninstall your apps. For the Softbox Buzz do this: 1. Go To Live TV. Then Press the ...
Cancel, Change, Update a Subscription, Buy new product
Go here: https://billing.drivemob.org/clientarea.php If You don't know your Login, Click Forgot password. Then reset it. Update all your info such as phone number and address. There you can: 1. Update Payment Details 2. Change Subscriptions 3. Cancel ...
Connecting Softbox Go(white) to Ethernet
Connecting Softbox Go(white) to Ethernet Find a USB C to Ethernet hub. Look for Gigabit for best results. Here is one: Amazon.com: USB C Hub, Lemorele 9 in 1 USB C Hub Multiport Adapter w/Gigabit Ethernet, 100W PD, HDMI 4K, 3 USB 2.0, USB C Data ...
Connecting External Flash Drives or Hard Drives to your Softbox.
Connecting External Flash Drives or Hard Drives to your Softbox. This will expand your space for Recording with iMplayer. You just need a powered external hub. Here is a Flash Drive we recommend: https://a.co/d/0BceZ7T For Softbox Buzz: ...
Send us a message, or ask for support
To send us a message or ask for support. 1. First Click on the Magnifying Glass at the top right and Try searching for words related to your problem. Try a few different ones. This way you can get an answer to you issue right away. 2. If you cannot ...
Service Refunds (Drivemob, Droid, Plex)
We are sorry to hear you want to cancel your services. When a subscription is made and paid for, we purchase the service from the provider and give it to you. The provider does not give any refunds for any services unused. There is no way to return ...
Clearing up Space Softbox Go-White
For the Softbox GO do this: 1. Hold Down the Home button on your remote: Go to Settings, Go to Apps. Uninstall Any apps you don't use EXCEPT FOR: Box X, and Softbox TV and TeamViewer Quick Support. 2. Hold down the Mic button on your remote and say: ...
Bluetooth Air Mouse for Softbox Go(White)
Here is a Bluetooth air mouse for the softbox Go: Amazon.com: Universal Voice Remote Control,Support Bluetooth Connection,Voice Research,Air Mouse,for Android Tv Box and Media Player (G20S PRO BT) : Electronics Also Any Bluetooth Mouse, Keyboard or ...
Block Adult in DriveMob XCITPV app
This video will give you all instructions on how to use the drivemob app. For Blocking adult Go to 8 minutes in, on the video https://drivemob.org/video/DriveMobPro4.mp4
Log into Plex
If you already have Plex uninstall it first. then Watch this video for an easy walkthrough on logging in and using Plex: https://boxhelpers.com/plex/ _________________________________________________________________ Basic written instructions: Using ...
Locked out of Softbox Go softboxgod password
Set up personal GMAIL on Softbox GO The password to log in to softboxgod account is: softbox123$ See video for all info on how to switch to your own account. Which is better to do: http://drivemob.org/video/Change-Google_account_GO-Google.mp4
Operate TV Softbox Go(White) Remote
Remote to TV Softbox Go Google This will show you how to Power Off, and adjust volume on your TV with your Softbox Go remote http://drivemob.org/video/Softbox-GO-Remote-Google-TO-TV.mp4
Install Box X on Softbox Go with File commander
Install Box X on Softbox Go with File commander
Fix or Uninstall any APP on Softbox
Fix or Uninstall any APP on Softbox For Softbox Go do this: http://drivemob.org/video/Fix_an_APP_on_Go-Box-uninstall.mp4 For Softbox X or Pro do this: Watch this video to see how to uninstall an app or fix it: ...
Drivemob on Firestick
Follow this to get Drivemob Pro or Box X installed on your Firestick: https://boxhelpers.com/firestick/
Drivemob or other service on Phone or ANY device
Go here for Drivemob: https://boxhelpers.com/drivemob-pro/ Go here for Empire: https://boxhelpers.com/empire/ Go here for Droid VOD: https://boxhelpers.com/droid-vod-info/ Go here for Plex: https://boxhelpers.com/plex/ Go here for Krazy World: ...
How To Update an App on BOX X
How To Update an App on BOX X Please Start by uninstall ALL your Free apps on your box. There is no need to uninstall Drivemob Pro, Or Droid VOD unless it is giving you trouble. To uninstall your apps follow this ...
DriveMob Pro or ANY service on iPhone or Apple Device
This will work for ANY apple device. Such as iPhones, iPad, or Apple Streaming box For these services: Drivemob, Empire, Lime Pie, Droid VOD, and Krazy World. For Plex and Jellyfin look further down the page. 1. For iPhones Or iPad. (For Apple TV 4k ...
Bee TV video Player Fix
Bee TV video Player Fix Watch this video: http://drivemob.org/video/Bee%20TV%20Player%20Fix%20to%20VLC.mp4 Written instructions: Install the VLC player in Box X first in Tools Row. Then Go to the Menu in Bee TV. Then Go To Settings. Then Go to ...
Next page