Can Not load Portal, Invalid response

Can Not load Portal, Invalid response


Try this

First: 
make sure your WiFi is turned on. You Wifi Needs on your Softbox Buzz. Go to Settings Gear/Wifi

Second:
Unplug your Router, your Modem, Your TV, and Your BOX. Leave them unplugged for 10 minutes. Then plug them back in.

3rd:

If this does not work. make sure your You are choosing the correct Server in Settings/Server Settings.  
Also you should press the Red button to Edit the server such as Drivemob and Make sure you are using the correct user and pass.

4th.
Go to the home screen on your box and Press the Green button to do a speed test.  What is your internet Speed?  Do you have internet. If not. You need to fix that situation first buy contacting your internet provider.  

5th. 
If you are sure you have internet on your Softbox Buzz and have the correct user and pass and server then Make sure you dont have a firewall on your internet.

    • Related Articles

    • Invalid user or pass or can't login

      Invalid user or pass always means that your user and pass is incorrect, you are using the wrong app, the server is down(very unlikely) or your service has Expired. Go here to check to make sure your password is correct: ...

    • Billing Portal

      How to use the billing portal the Billing portal Login is: https://billing.drivemob.org/login 1. Logging in to the portal and resetting online portal password: https://vimeo.com/1001691907 2. Updating Payment methods: https://vimeo.com/1001691931 if ...

    • Drivemob Pro Logging in to black screen

      Follow this to fix your app: https://boxhelpers.zohodesk.com/portal/en/kb/articles/fix-or-uninstall-and-app-on-softbox-go

    • logging into box in Hotel

      A lot of hotels require a portal login  You could install the box X software on an android tablet or phone. And use our software that way. then Cast to the TV in the Hotel Or you could login using hotspot. It is possible to use the box with this ...

    • Service Refunds (Drivemob, Droid, Plex)

      We are sorry to hear you want to cancel your services. When a subscription is made and paid for, we purchase the service from the provider and give it to you. The provider does not give any refunds for any services unused. There is no way to return ...