Fix or Uninstall any APP on Softbox

Fix or Uninstall any APP on Softbox

For Softbox Buzz do this:

1. Clear the data on the App- This is how: https://vimeo.com/1001399643?share=copy#t=0

2. if that does not work, you could uninstall and reinstall the APP- this is how: https://vimeo.com/1001698066?share=copy#t=0

For Softbox Go do this:

https://vimeo.com/1001701698?share=copy

For Softbox X or Pro do this:

Watch this video to see how to uninstall an app or fix it: https://vimeo.com/1001399643?share=copy#t=0

To uninstall an app. Click on the Gear at the Top right of your box. Choose Apps. Then choose the App you need to uninstall. Then click uninstall. Then go back to the home screen and click on the Tile for that App. Your app will then reinstall correctly.

After fixing the app, if you are having buffering issues, Please follow these steps: https://boxhelpers.zohodesk.com/portal/en/kb/articles/how-do-i-fix-buffering

If you need to look up your user and pass, do that here: https://boxhelpers.zohodesk.com/portal/en/kb/articles/lookup-your-password

Do the Above if an app will not open. Or if it opens and then closes again.