Can't Play Movies in Plex

Can't Play Movies in Plex

Do THis to Fix Plex

1. Uninstall the Plex App. if you are not sure how see this on how: https://boxhelpers.zohodesk.com/portal/en/kb/articles/fix-or-uninstall-and-app-on-softbox-go

2. Go to plex.tv on whatever device(Phone or PC) browser you plan to use for logging in.  And click on the Menu and make sure you are SIGNED OUT of Plex on that also.

Be Sure you Know your Correct Login info to Plex. If you have NO content you are likely not using the correct info. You can look it up here: https://boxhelpers.zohodesk.com/portal/en/kb/articles/lookup-your-password

3. Then on that phone or PC sign in with your correct info at https://www.plex.tv/   

4. Then Follow this info the Correct way to sign in: https://boxhelpers.com/plex/  Be sure to follow this to get logged in and have everything working.
IMPORTANT     If it is a Softbox Go, Or Firestick Use your Microphone so search for the Correct Plex from the App store on the Device(NOT BOX X).   If it is a Softbox X-- Use the Plex Listed in Box X for Box X. You have to scroll to the right to find the correct one.
5. If you log into Plex on a device and it Stuck saying Loading but never loads any content.  UnPlug and replug in your box. this will fix it. Then you will need to Pin all your categories. Follow this Video to do that: https://vimeo.com/1001402502







    • Related Articles

    • Log into Plex

      For Softbox Buzz, install Plex using the App Store. This is how: https://vimeo.com/1001698087?share=copy#t=0 Then : Watch this video for an easy walkthrough on logging in and using Plex: https://boxhelpers.com/plex/ ...

    • Plex for Mobile

      Plex Share- Is what you are paying for by the month to get all the Content. Movies and Shows. Plex Access- Or Pass is something the Plex App itself charges to use it's app on different devices.  It does not go to us, and has nothing to do with us. ...

    • Plex , Jellyfin, LimePie, Droid Comparisons

      Differences between Jellyfin, Limepie, Plex and Droid. All of these are Movie and Series Streaming services, which replace apps such as Netflix, Hulu, HBO Max, Disney Plus, and so on. Jellyfin: 1. Works on All Devices and Smart TVs 2. Remembers your ...

    • Plex App Tutorial

      Plex is an App for on Demand Movies and Shows. It has over 20000 movies and over 10000 shows. It works with NO buffering. It will replace Netflix, Hulu, Prime, HBO Max, and many others. Go here to learn about it: https://boxhelpers.com/plex/

    • Plex No sound

      This happens when you try to play a movie or show that is 5.1 surround sound or 7.1 but don't have a way to play it. 2 ways to fix this. First way is to Go and click on the HD underneath the Playback line during playback. Then Click More. Then Choose ...