Quick Trouble Shooting Steps
Quick Trouble Shooting.
1. Power cycle
Unplug your Router, your Modem, Your TV, and Your BOX. Leave them unplugged for 10 minutes. Then plug them back in.
2. Clear up all Possible Space on your device:
3. Fix your App
4. Use your Correct Login (capitals Do matter)--- Also Make sure your Service did not expire.
5. Be sure ALL firewalls are turned off. (Especially if you use ATT)
6. Try a different app for your service:
Related Articles
Trouble connect to 5g
Softbox Buzz not finding your 5g router? It has to do with certain frequency different routers put out. If you install WiFi analyzer from the app store and Click to Speed Test on the left you can get specific info on the WiFi This usually ONLY ...
Changing Date and Time softbox Buzz
Changing date and time on the softbox buzz: This will show you how to fix your date and time on the softbox buzz. It will also show you some steps to fix recording issue with the Date and time: https://vimeo.com/1069761321?share=copy#t=0
Device Check Network Error
Box X temporarily do this to fix it: If that does not fix it, Do this to fix it: 1st Solution. https://vimeo.com/1004991193 2nd Solution https://vimeo.com/1004992424 Most Softbox Xs and Pros are getting 4- 5 years old. If you follow the steps above ...
Clearing up Space so Apps will install
If apps are not installing, it is because they have an old version installed, Or because there is No space to install. Follow these instructions to clear up space and uninstall your apps. For the Softbox Buzz do this: 1. Go To Live TV. Then Press the ...
Softbox Buzz Drivemob Freezes or Crashes
Drivemob Keeps Freezing or having other trouble. Try them in this order: 1.Power Cycle your box, router and internet 2.Make Sure you have TS turned ON: https://drivemob.org/video/buzz/Recording3.mp4 3.Make sure you have Timeshift Turned OFF: ...