General
Get box Accessories
Go to website listed on top of your box and click “Buy Now” There you will find many accessories that can improve your experience. Air Remotes, Routers, cables, mounts, replacement power cords, and other necessities. You could also go ...
Power Cycle your box, router and internet
If none of your Apps will play movie or show, and you have already done an internet Speed test from the homescreen then do this: Unplug your Router, your Modem, Your TV, and Your BOX. Leave them unplugged for 10 minutes. Then plug them back in.
How can I purchase a box?
You can buy a box here: https://home-base-107464.square.site/
My box will not power on
My box will not come on In most cases this is an issue with your Softbox power supply or power cable. 1. If you have another Softbox with a matching power cable you could try that power cable to see if fixes your issue. Go here to purchase a new ...
How to get DriveMob or other TV services
To get DriveMob or other TV services just go here: https://billing.drivemob.org/store/drivemob-premium If you need to update your payment info. Just go here and sign up as a new user using your same email address you use with your service. Please ...
Box seems frozen or not connecting
Please Power Cycle your box, Modem and Router. Unplug ALL of them for 10 minutes from the power source, then plug them back in. This can help fix a lot of common issues with the box failing to check its version, or just not connecting to the ...
How do I fix Buffering?
For Drivemob: 1. Check your internet speed. On the Softbox Buzz do this: Video: https://vimeo.com/1001693769?share=copy#t=0 Written instructions: Go to the App store. Download Speed Test. Find out what your Download Speed is. For other boxes and ...
Make the Mouse Pointer Larger(Softbox X and Older)
Make the Mouse Pointer Larger In Box X, Go to Settings at the Top Menu Go to System Click on Resolution Adjustment Lower your Resolution to 1080p In Old Software Click on the Gears at the Top Right Click on Resolution Adjustment Lower your Resolution ...