General
Learn Softbox Buzz
Go here to learn how to use Softbox Buzz: https://boxhelpers.com/drivemob-pro/
Getting Started Softbox Buzz
Go here to get started with the Softbox Buzz: https://boxhelpers.com/setup-info-buzz/
Affiliate Program
Any customer can use our affiliate program for Drivemob and other services. Log into your account here: https://billing.drivemob.org/login to see your referral link. When you refer a customer and they use your referral link. You get credited for ...
Identify your box
Which box do you have? Pick which box you have. Anything older then the Softbox Go we recommend replacing for the new Softbox Buzz. Then only box not pictured here is the Softbox 4k Pro. The Softbox 4k Pro should have already been replaced by now as ...
Payment Schedule
Hello! Invoices are always charged 3 days in advance of your due date. This is to prevent outages of your TV service. This allows us time to make sure your services are renewed in the system before your service expires. Even though it does this, you ...
Lime Pie info
Go here to learn all the information about Lime Pie, and also how to use it: https://boxhelpers.com/lime-pie/ If your Lime Pie login is not working, and you have AT&T for internet please follow this to fix it: ...
Fix Box X install
Fix Box X install This will show you how to fix box X if it will not install on your Softbox Do this if your Box X tried to update but can not install or finish the download. For the Softbox X or Softbox Pro Do this: For the Softbox Go Do this:
Connect Softbox Go to TV
How to connect Softbox Go(white) to your TV:
Setting Up all the Free Apps
Setting up all the free apps on Softbox Buzz. For movies and shows we recommend using the paid apps such as Lime Pie to have the best experience. You can get it here: https://billing.drivemob.org/store/lime-pie-vod Flix Vision Premium With LimePie ...
Clearing up Space so Apps will install
If apps are not installing, it is because they have an old version installed, Or because there is No space to install. Follow these instructions to clear up space and uninstall your apps. For the Softbox Buzz do this: 1. Go To Live TV. Then Press the ...
Connecting Softbox Go(white) to Ethernet
Connecting Softbox Go(white) to Ethernet Find a USB C to Ethernet hub. Look for Gigabit for best results. Here is one: Amazon.com: USB C Hub, Lemorele 9 in 1 USB C Hub Multiport Adapter w/Gigabit Ethernet, 100W PD, HDMI 4K, 3 USB 2.0, USB C Data ...
Connecting External Flash Drives or Hard Drives to your Softbox.
Connecting External Flash Drives or Hard Drives to your Softbox. This will expand your space for Recording with iMplayer. You just need a powered external hub. Here is a Flash Drive we recommend: https://a.co/d/0BceZ7T For Softbox Buzz: ...
Send us a message, or ask for support
To send us a message or ask for support. 1. First Click on the Magnifying Glass at the top right and Try searching for words related to your problem. Try a few different ones. This way you can get an answer to you issue right away. 2. If you cannot ...
Service Refunds (Drivemob, Droid, Plex)
We are sorry to hear you want to cancel your services. When a subscription is made and paid for, we purchase the service from the provider and give it to you. The provider does not give any refunds for any services unused. There is no way to return ...
Log into Plex
For Softbox Buzz, install Plex using the App Store. This is how: https://vimeo.com/1001698087?share=copy#t=0 Then : Watch this video for an easy walkthrough on logging in and using Plex: https://boxhelpers.com/plex/ ...
Locked out of Softbox Go softboxgod password
Set up personal GMAIL on Softbox GO Do this to Fix it: 1. Hold down the White button below the pink sticker on until you see the screen change to Factory Reset-- Or erasing. After the factory reset, do this to get it back up: ...
Operate TV Softbox Go(White) Remote
Remote to TV Softbox Go Google This will show you how to Power Off, and adjust volume on your TV with your Softbox Go remote
Fix or Uninstall any APP on Softbox
Fix or Uninstall any APP on Softbox For Softbox Buzz do this: 1. Clear the data on the App- This is how: https://vimeo.com/1001399643?share=copy#t=0 2. if that does not work, you could uninstall and reinstall the APP- this is how: ...
How To Update an App on BOX X
How To Update an App on BOX X Please Start by uninstall ALL your Free apps on your box. There is no need to uninstall Drivemob Pro, Or Droid VOD unless it is giving you trouble. To uninstall your apps follow this video: ...
Drivemob or other service on iPHONE
If you are not technically inclined and want a really easy solution, go for the easiest solution: https://boxhelpers.zohodesk.com/portal/en/kb/articles/ib-player-use-drivemob-and-limepie-on-any-device Best Method. For a small Fee and if you are able ...
Setup Softbox after a Factory Reset
For the Softbox Buzz Do this: http://boxhelpers.com/drivemob-login/ For the Softbox Go (White) Do this: 1. https://vimeo.com/1001688789?share=copy#t=0 2. Complete Checklist: https://boxhelpers.com/get-started-go/ if you already have Drivemob Then you ...
Pairing Softbox Remote
Softbox Buzz Here is a quick video showing how: https://vimeo.com/1001697986 Press the Reset button on the side of the Softbox Buzz(Not the remote) Then follow the instructions on the screen. This can take several attempts and can take few minutes to ...
Plex for Mobile
Plex Share- Is what you are paying for by the month to get all the Content. Movies and Shows. Plex Access- Or Pass is something the Plex App itself charges to use it's app on different devices. It does not go to us, and has nothing to do with us. ...
Drivemob Mob Stuck on Blank Screen on Drivemob Orange Car app XCIPTV
Drivemob Mob Stuck on Blank Screen. And is not showing Live TV or TV guide: Watch this video to see how to fix it: ALL Permission Need to Be allowed for the DriveMob Pro App.
Softbox Go Ethernet Adapter
Softbox Go Ethernet Adapter
Look Up password
To look up your password to any service do this: 1. Log into the billing portal: https://billing.drivemob.org/clientarea.php If you don't know your password, click forgot password and check your email to reset your password. If You dont recieve and ...
NO Pin? Box X pin.
Getting No Pin in your email? This could mean: 1. You are not on the internet. 2. Your email address you inputted was wrong. To Fix this error. Press the back arrow on your remote to remove the keyboard on the screen. Then Click Change Email. Try ...
Droid VOD info
This page will give you ALL the info you need for Droid VOD: https://boxhelpers.com/droid-vod-info/
Stop Smarters Auto Bootup
1. Go to Settings, by clicking the settings gear at the top right. 2, Choose General Settings 3. Uncheck AutoStart on Bootup, Then click Save Changes.
All Drivemob Pro Info
All DriveMob Pro Info, GO HERE: https://boxhelpers.com/drivemob-pro/
Discord
Invite to Softbox Discord: https://discord.gg/B3yAVmkMtC
No Sound
If it is Plex with no sound do this: https://boxhelpers.zohodesk.com/portal/en/kb/articles/plex-no-sound If is is Jellyfin with no sound do this: https://boxhelpers.zohodesk.com/portal/en/kb/articles/jellyfin-sound-fix If it is no sound in Drivemob ...
Bee TV Settings
In BEE TV you Must Do this: Click on the 3 lines in top left Go down to Settings Scroll down and choose: "Choose Default Player Action" Choose: Play with external video player Then make sure you have installed VLC player. You will find it in the ...
AT&T Firewall and Blocking
AT&T may be blocking your App. Go below to fix it. This may be why you can no log in to Lime Pie, Droid VOD, or Some other service. IN th ATT APP--Called Smart Home Manager: ------------------------------------------------------------- 1. Open the ...
Drivemob Pro Logging in to black screen
Follow this to fix your app: https://boxhelpers.zohodesk.com/portal/en/kb/articles/fix-or-uninstall-and-app-on-softbox-go
Can't Play Movies in Plex
Do THis to Fix Plex 1. Uninstall the Plex App. if you are not sure how see this on how: https://boxhelpers.zohodesk.com/portal/en/kb/articles/fix-or-uninstall-and-app-on-softbox-go 2. Go to plex.tv on whatever device(Phone or PC) browser you plan to ...
Getting Started Softbox Go
Go here and do Check List. https://boxhelpers.com/get-started-go/
logging into box in Hotel
A lot of hotels require a portal login You could install the box X software on an android tablet or phone. And use our software that way. then Cast to the TV in the Hotel Or you could login using hotspot. It is possible to use the box with this ...
White Gloves Setup
We we log on your box and set it up for you. While you sit back and relax: https://thedrivemob.com/product/white-glove-setup/
iMPlayer Tutorial
Go here to learn how to use iMPlayer: https://boxhelpers.com/implayer/
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